Warranty Information
All FabWorks O.E.M. Trailer Racks come with a one year warranty from the date of original purchase. The warranty covers steel and weld failure under normal use conditions. If your FabWorks O.E.M. trailer rack fails under these conditions it will be replaced free of charge up to one year after the original purchase date.
Items not covered under warranty include: Shipping or freight damages, intentional misuse or abuse, traffic crashes, normal wear of painted finishes, and hardware.
FabWorks O.E.M. retains the rights to a final decision if a product is to be replaced under warranty. However, we are so confident in the quality and durability of out trailer racks, if a warranty file is claimed it will most likely be granted no questions asked.
If you have a warranty claim please contact us by email and return the damaged unit to us for inspection and replacement. Please email us before sending us the damaged unit so we can process your claim with the least amount of confusion and return you order in a timely fashion.
The warranty holder will be responsible for any shipping charges of returning damaged unit for a replacement. FabWorks O.E.M. will pay any shipping charges for returning the replacement unit to the customer.